Welcome to our shadowy realm, where gothic fashion meets dark elegance. These Terms and Conditions govern your journey through Black Tower Apparel Sales. By accessing our website or making a purchase, you acknowledge and agree to these terms in their entirety.

1. ACCEPTANCE OF TERMS

By accessing clothingluxeshop.com, you confirm that you are at least 18 years old or accessing under parental supervision, and you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. USER OBLIGATIONS AND RESPONSIBILITIES

Account Integrity

When creating an account with us, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account details
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized account use

Prohibited Activities

You shall not:

  • Use our website for any illegal purpose or violate any laws
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the website’s functionality
  • Infringe upon our intellectual property rights
  • Use automated systems to extract data from our website

3. PRODUCTS AND SERVICES DESCRIPTION

Our Dark Collections

Black Tower Apparel Sales specializes in gothic apparel and horror-inspired accessories including:

  • ACCESSORIES, ART PRINTS / POSTERS
  • BADGES / ENAMEL PINS / PATCHES
  • BAGS / POUCHES, BELTS & BUCKLES
  • BLACK TOWER APPAREL, BRANDS
  • CAPRIS / LEGGINGS, COMPACT MIRRORS
  • DRESSES, ECTOGASM, ELVIRA
  • FACE MASKS, FOREST INK
  • HATS & HAIR ACCESSORIES, HOMEWARES
  • HOODIES / PULLOVERS, HORRORPOPS
  • JEANS, JEANS / PANTS

Product Information

We strive to accurately display our products, but please note:

  • Colors may vary slightly due to monitor settings
  • Product descriptions are subject to change without notice
  • We reserve the right to discontinue any product
  • All items are subject to availability

4. ORDER AND PAYMENT TERMS

Order Processing

All orders are processed with dark precision within 1-2 business days after payment confirmation. During new collection launches, processing may take slightly longer.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs duties, taxes, or fees imposed by your country’s import regulations.

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including:

  • Suspected fraudulent activity
  • Inaccuracies in product or pricing information
  • Product unavailability
  • Restrictions in your shipping region

5. SHIPPING AND DELIVERY

Shipping Methods

We offer two shadowy paths for your orders:

STANDARD SHIPPING – $12.95

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 business days after shipping
  • Tracking included

FREE SHIPPING

  • Available for orders over $50
  • Carrier: EMS
  • Delivery Time: 15-25 business days after shipping

Shipping Restrictions

We currently ship worldwide, excluding some Asian regions and remote areas. If unsure about delivery to your location, contact us before ordering.

Delivery Responsibilities

Once the shipping carrier accepts your package, risk of loss passes to you. You are responsible for:

  • Providing accurate shipping address
  • Any additional customs fees or import taxes
  • Inspecting packages upon delivery for visible damage

6. RETURN AND REFUND POLICY

Return Eligibility

We accept returns and exchanges within 15 days of your receipt date. To be eligible:

  • Item must be unworn and unused
  • Original tags must be attached
  • Item must be in original packaging
  • Must be accompanied by receipt or proof of purchase

Non-Returnable Items

Due to their intimate nature or custom design, the following cannot be returned:

  • FACE MASKS (for hygiene reasons)
  • COMPACT MIRRORS (if seal is broken)
  • BADGES / ENAMEL PINS / PATCHES (if removed from original packaging)
  • Gift cards
  • Custom or personalized items from our ELVIRA or HORRORPOPS collections

Return Process

Follow these four steps for returns:

  1. Contact our dark fashion specialists at [email protected]
  2. Pack items securely in original packaging with all tags
  3. Ship to: Black Tower Apparel Sales, 308 Tulare Ave, Fresno, US 93721
  4. Wait for our inspection and processing (7 business days)

Refund Timeline

If approved, refunds are initiated within:

  • Visa/MasterCard/JCB: 5-10 business days
  • PayPal: 3-5 business days

Return shipping costs are non-refundable and will be deducted from your refund.

7. INTELLECTUAL PROPERTY

Ownership

All content on this website, including but not limited to:

  • Logos, trademarks, and service marks
  • Product designs and descriptions
  • Website design and layout
  • Photography and graphics
  • Text content and product names

are the property of Black Tower Apparel Sales or our licensors and are protected by international copyright and intellectual property laws.

Usage Restrictions

You may not:

  • Reproduce, distribute, or modify any content without express written permission
  • Use our intellectual property for commercial purposes
  • Remove any copyright or proprietary notices
  • Create derivative works based on our content

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Black Tower Apparel Sales shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from unauthorized access to your account
  • Shipping delays or issues beyond our control
  • Product misuse or failure to follow care instructions
  • Inaccuracies in product descriptions or pricing

Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the products in question.

9. PRIVACY AND DATA PROTECTION

We value your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and safeguard your data.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

10. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and Conditions are governed by the laws of the United States and the State of California. Any disputes shall be resolved in the courts located in Fresno County, California.

We encourage you to contact us directly at [email protected] to resolve any issues before pursuing formal dispute resolution.

11. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

We will notify users of material changes via email or website notice when appropriate.

12. CONTACT INFORMATION

For questions about these Terms and Conditions, contact our dark fashion specialists:

Email: [email protected]

Address: Black Tower Apparel Sales, 308 Tulare Ave, Fresno, US 93721

Response Time: We typically respond within 24-48 hours, though responses may take longer during new collection launches.